Serve as the senior point of contact for clients within your pod by offering proactive insights, performance reviews, and strategic guidance.
Direct the end-to-end execution of client deliverables across Paid Media, Email, Creative, and CRO to ensure timeliness and consistency.
Lead primary text, creative copy, and asset ideation.
Understand and lead the andromeda ADV+ targeting strategy on Meta.
Oversee pod quality and internal workflows, ensuring campaigns, briefs, and creative assets meet standards before going live.
Approve and develop new campaign strategies, optimization plans, and offers directly alongside media and creative teams.
Collaborate with the Lead Strategist, Creative Director, and Media Buying Director for quarterly planning, major brand shifts, or larger strategic pivots.
Conduct client calls and pod-level meetings to surface blockers early, maintain project momentum, and ensure client satisfaction.
Work cross-functionally with Designers, Media Buyers, and VAs to guarantee delivery accuracy and pod efficiency.
Lead scaling plans and proactive testing while maintaining performance visibility across platforms such as Meta, Google, and Klaviyo.
Requirements
+5 years of experience in Account Management.
+4 years of experience in the digital marketing agency industry.
Professional proficiency in English, verbal and written.
A proven track record of owning full-funnel strategy across multiple high-value accounts.
A strong understanding of performance marketing across Paid Media, CRO, and Email/SMS.
Comfortability in leading multi-disciplinary pods simultaneously with multiple accounts.
The ability to provide offer recommendations, QA creative, and direct testing initiatives.
Exceptional expectation management and client communication skills.
A highly autonomous, solutions-oriented, and proactive approach to work.